Frequently Asked Questions

What if my box is damaged during shipping?

Oh no! Our boxes are pretty sturdy for seamless shipping, but if any of the contents arrive damaged, snap a photo and email us to receive a replacement item.

How do I update my subscription preferences?

Log into your account anytime to update your address, pause deliveries, or change your preferences. Or just shoot us an email - we're always happy to help!

What if I have trouble accessing my account?

Technology hiccups happen! Email us at
support@kulturedkidsclub.com and we'll get you sorted out quickly.